Privacy and Cookies Policy

Data Protection Process Owner

Bollini Luigi
via Malvolta 2/3 – 40137 Bologna
C. F. BLLLGU66D18A944N
VAT 03606401200

The address of our website is: http://www.luigibollini.com.

What personal data we collect and why we collect them:

Required data on the “Contact” page
Name and e-mail, both required to respond to customer requests.
Data requested on the payment / check-out page
Name and Surname and Company Name (optional) – required for contractual needs and legal obligations.
Address: street, house number, interior, c.a.p. , City, Province, Country. – required for contractual needs and legal obligations.
Telephone: required for contractual necessities as for international shipments in telephone number is expressly requested by the couriers.
E-mail: request for contractual needs and to welcome the customer on new products related to his purchases, without supply this data to third parties.
Personal note on order: data and information that the customer leaves about his order.

Comments

When visitors leave comments on the site, we collect the data displayed in the comment form beyond the visitor’s IP and the browser’s user agent string to facilitate the detection of spam.
An anonymized string created from your email address (otherwise called hash) can be provided to the Gravatar service to see if you are using it. Privacy information on the Gravatar service is available here: https://automattic.com/privacy/. After approving your comment, your profile picture is visible to the public in the context of your comment.

Media

Images, built-in position data (EXIF GPS) are available. Website visitors can download and extract any data from the images on the website.

Contact form

E-mail.
Data is kept for one year to maintain a history of the conversation and the requested information and dates.
We DO NOT use or share data acquired in the contact form for marketing purposes of third parts.

Cookies

If you leave a comment on our site, you can choose to save your name, email address and website in cookies. They are used for your convenience so you do not have to re-enter your data when you leave another comment. These cookies will last for a month.

If you have an account and access this site, a temporary cookie will be set to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when you close the browser.

When you log in, several cookies will be set to save your login information and screen display options. The access cookies last two days while the cookies for the screen options last one year. If you select “Remember me”, your access will persist for two weeks. If you exit your account, access cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data, but simply indicates the ID of the just edited article. Expires after 1 day.

We use Google Analytics to track social shares made at our website. Google automatically collect and store certain information in their server logs which includes device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL, cookies that may uniquely identify your browser or your Google Account, in accordance with their data privacy policy: https://policies.google.com/privacy

Analytics

With whom we share your data:

Bollini Luigi – bags and accessories for dogs, DO NOT share your data with third parties for marketing purposes.
Exclusively for legal obligations and contractual needs, your are shared with:
PayPal
Che Banca! Mediolanum Group bank,  for payments.
UPS Courrier for shipments
Poste Italiane for shipments

For how long we keep your data

For contractual requirements and legal obligations we keep the contact form entries for six months, the statistics records for a year and the customer purchase records for ten years.
If you leave a comment, the comment and its metadata are kept indefinitely. This is how we can automatically recognize and approve any subsequent comments instead of keeping them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, modify or delete their personal information at any time (except for their username that they can not change). Website administrators can also view and edit this information.

What rights do you have on your data?

If you have an account on this site, or you have left comments, you can request to receive a file exported from the site with the personal data we have about you, including the data you have provided. You can also request that we delete all personal data concerning you. This does not include data that we are obliged to keep for administrative, legal or security purposes.

Where we send your data

Visitor comments can be checked via an automatic spam detection service.

Your contact information

The person in charge of data protection for the site luigibollini.com is Luigi Bollini, for any request to use
the dedicated e-mail address privacy@luigibollini.com

How we protect your data
What procedures we have set up to prevent data breaches

In order to increase the level of response to security issues and to ensure that our site is as secure as possible
in compliance with the GDPR 2018, we guarantee that:
– we always use the latest version of WordPress.
– we always use the latest version of WooCommerce and other Plug-ins.
– we always use the latest version of Wordfence Security – Anti-virus, Firewall and Malware Scan
– deactivate or remove plug-ins or themes that are no longer needed
– we make regular and secure backups of website data, in particular WooCommerce data on NON cloud media.
– export and storage of completed orders to protect storage space.